What information do we collect from you?

We collect personal information from our customers, such as your business name, business contact, address, email address, mobile and telephone number and fax number.

In addition to this personal information, Carweb uses tracking software to collect technical information from website visitors like internet protocol addresses, operating systems, browser types, visit patterns and the addresses of any referring websites.

How is this information used to benefit you?

We use this information to open a Carweb account for you, to communicate with you either by postal mail, email or telephone, to understand your needs, and to offer relevant products and services to meet those needs. We may also collect additional personal information from you on a voluntary basis through surveys and other means to improve our customer service. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.

What information about you can you access?

All of the information we hold on you is available to you and can be requested by email. Here you may correct or update any of this information. It is also a part of your contractual responsibility to keep this information correct.

What if you want to change some of your information that we hold?

Carweb will, at your request, replenish, rectify or erase any incomplete, inaccurate or outdated personal data retained by us in connection with the operation of this site. If you wish to challenge or comment on any data held by us please either email: info@Carweb.co.uk

or write to: Carweb limited, 10 Kings Hill Avenue, Kings Hill, West Malling, Kent, ME19 4AR.

How we would not use your information?

Unless compelled by applicable legislation, law enforcement agency or court of competent jurisdiction, we will never pass your personal data to anyone else, except for any successors in title to our business and suppliers that process data on our behalf.

Who else uses personal information on you that we have collected?

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this privacy statement and as permitted by the UK's Data Protection Act.

How secure is information about you?

There are always risks associated with providing personal data, whether in person, by phone or over the internet, and no system of technology is completely safe. We maintain physical, electronic and procedural safeguards during the collection, storage and disclosure of personally identifiable customer information. We never hold or see your credit or debit number. Your credit transaction takes place directly with PayPoint.

Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

Do we use 'cookies' to record information about you?

Cookies are alphanumeric identifiers that we transfer automatically to your computer’s hard drive through your web browser to enable our systems to recognise your browser. The use of cookies is an industry standard and many websites use them. Cookies are stored on your computer and not on this site. Use of Carweb services necessitates the use of cookies.

What happens when you link to another website from Carweb?

The Carweb website contains links to other websites that are outside our control and are not covered by our privacy statement or Terms & Conditions. If you access other sites using the links provided, the owners of these sites may collect information from you that will be used by them in accordance with their privacy statement and Terms & Conditions, which may differ from ours.

What if you are under 18 years of age?

No information may be submitted to Carweb by persons under the age of 18 without the consent of a parent or legal guardian, nor may persons under the age of 18 make purchases or other legal acts on this site without such consent, unless permitted by applicable legislation.

Do we change our privacy statement?

Our business changes constantly and, as a result, our Terms & Conditions will change from time to time. We may also change this privacy statement, or change, modify or withdraw access to this site or the content of these pages at any time with or without notice. We may highlight periodic reminders of our notices and conditions, but you should check our web site frequently to see recent changes.

Your agreement to this privacy statement

If you choose to visit Carweb, your visit and any dispute over privacy is subject to this privacy statement and our terms & conditions, including limitations on damages and application of the laws of England. By visiting Carweb, you are accepting and consenting to the practices described in this privacy statement. If you do not agree with this privacy statement, please do not use this site.

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